About Us

Helping nonprofits thrive through knowledge, experience, and community

Since 1986, the Human Service Forum has supported and invigorated human service providers across Massachusetts.

human service forum

Helping Nonprofits Thrive

For over 40 years, the Human Service Forum has brought together the people, organizations, and partners who strengthen Massachusetts communities. We believe that when nonprofit leaders have access to trusted peers, practical knowledge, and meaningful partnerships, they can build stronger organizations and create greater impact.

Whether you’re looking to develop your leadership, connect with colleagues facing similar challenges, access expert resources, or expand your professional network, Human Service Forum is your community.

We exist to help nonprofit organizations do more with the resources they have because stronger nonprofits create stronger communities.

Our Mission

The Human Service Forum is a trusted network of knowledge, experience, and community that supports and strengthens nonprofit and human service organizations across Massachusetts.

How we help

The Human Service Forum assists its membership by:

How HSF fulfills its mission

Building skills

Providing high-quality professional development and leadership training that grows skills, confidence, and pride in the work.

Exchanging ideas

Connecting nonprofit leaders to share ideas, solve challenges, and build lasting relationships.

Creating partnerships

Bringing together nonprofit organizations, business partners, consultants, and public leaders to strengthen the sector.

Addressing issues and trends

Serving as a trusted resource on emerging issues, trends, and best practices.

Advancing cultural responsiveness

Promoting inclusive leadership and culturally responsive organizations that better serve diverse communities.

Our History

The Human Service Forum was founded in 1986 as an association of nonprofit and public agencies, along with individuals providing human services, in the Pioneer Valley of Massachusetts. Inspired by the Chamber of Commerce model, its founders set out to share the important contributions of human services to quality of life in local communities, and to create a network where members could address shared challenges and discuss the trends and changes shaping the sector.

Today, the Forum is a leading provider of professional development, leadership training, and certification for the human service and nonprofit sector. Its membership includes more than 100 organizations and individuals with collective budgets of approximately $400 million, employing more than 16,000 people. Public officials and the media recognize the Forum as a trusted and effective voice for the sector across Massachusetts.

About Us

Helping nonprofits thrive through knowledge, experience, and community

human service forum